GENERAL CONDITIONS OF SALE  

1. IDENTITY OF THE SELLER
These Terms and Conditions govern the contract between the purchaser of the e-commerce website www.erosrenzetti.com, hereinafter referred to as “Purchaser” and Eros Renzetti di Giancarlo Renzetti, VAT No.: 08820351008 based in Rome, Italy, hereinafter referred to as “Seller”. The online store www.erosrenzetti.com is dedicated to the sale of works created by Eros Renzetti, hereinafter referred to as “Products”.

2. CHARACTERISTICS AND TYPES OF PRODUCTS
In the online store www.erosrenzetti.com, all products are presented with their characteristics (title, year, technique, measurements and additional data), with their price (VAT included).
The price is inclusive of VAT.  For some works, you can select the Request Price [ASK PRICE] button Unique works and limited editions come with a Certificate of Authenticity, signed by the artist.

3.  USING THE SERVICE AS A BUYER
To purchase products on the e-commerce site www.erosrenzetti.com, the Buyer must complete registration. To register, you must click on “My Account” and follow the registration process, or you will be prompted to do so at the time of purchase.

Product search and selection
To find the product of interest within the e-commerce catalog www.erosrenzetti.com, you can use the various navigation menus that will lead directly to the chosen categories.

Add to Cart
Once you have chosen a product, you can place it in your cart by clicking on the Add to Cart button.  This procedure must be repeated for each product you intend to purchase. To change the quantity, you must enter the cart and change the number in the Amount column, then choose Pay Now.

Purchase procedure
Clicking on the Pay Now icon within the shopping cart starts the procedure that leads to confirmation of the order. Registered buyers can proceed by entering their e-mail address and password. If you are not already registered, that is, if you are a new buyer, you can register to continue shopping.

The purchasing process involves a series of three steps:
Purchase Information (Product, Quantity, Price, VAT included).
Pay Now (Payment Method)
Confirm the order (Order details)

4.  FORMS OF PAYMENT                                                                      
Payment can be made through:
– PayPal, through a secure connection directly with PayPal, which accepts all major credit and prepaid cards.

5. SHIPPING COSTS AND METHODS

In the event that shipping charges are provided during the checkout process and before the Pay Now button, the total shipping/import fees will be calculated on a case-by-case basis.

Examples of rates:
Italy: 20 €
European Union: 24 €
Rest of Europe and United States: €45
Rest of the World: €60 

The online store www.erosrenzetti.com accepts orders for worldwide shipping. Orders are shipped via major domestic and international couriers such as FedEx, DHL, UPS, etc. to the address indicated in the order. Upon receipt of the goods, in approximately seven business days after payment, the Buyer is required to verify: that the number of packages delivered is as specified. Any problems regarding the integrity, correspondence or completeness of the products received must be reported within ten days of delivery.

6. CONCLUSION OF THE CONTRACT
Acceptance is expressed by confirmation of sending an e-mail message to the address indicated by the Buyer. The confirmation message will include: the payment method chosen, the number and date of the order and the details of the order (article, product, quantity, price). The latter should be used for any further communication with www.erosrenzetti.com. The message will in any case report all the data entered by the Buyer, who undertakes to verify their correctness and promptly report any errors.

7. Right of withdrawal
The right of withdrawal is exercised by sending, within ten working days, a written notice to orders.erosrenzetti@gmail.com.
The right of withdrawal is subject to the following conditions:
-The goods purchased must be intact.
-The right of withdrawal does not apply if the Certificate of Authenticity for Unique Works or Limited Editions is missing or has been tampered with. The original of which must still be returned to the Seller.
-The shipping costs related to the return of the goods shall be borne by the Buyer.
-Delivery, until confirmation of receipt by www.erosrenzetti.com, is the responsibility of the customer.

CONTACTS                                                                                        

For further information you can contact: orders.erosrenzetti@gmail.com