GENERAL CONDITIONS OF SALE
- IDENTITY OF THE SELLER
These Terms and Conditions regulate the contract between the purchaser in the e-commerce site www.erosrenzettishop.com, hereinafter referred to as “Buyer” and the Eros Renzetti of Giancarlo Renzetti, VAT N: 08820351008 with headquarters in Rome, Italy, hereinafter referred to as the “Seller”. The on-line store www.erosrenzetti.com is dedicated to the sale of the works created by Eros Renzetti, hereinafter referred to as “Products”.
- FEATURES AND PRODUCT TYPES; VALUE EVALUATION
In the on-line store www.erosrenzetti.com, all products are featured with their characteristics (title, year, technique, measures and additional data), with their price (including VAT) and divided by different.
The Base Price includes VAT. For some paintings, you can select the key Request price [ASK PRICE. Unique Works and Limited editions are supplied with a Certificate of Authenticity, signed by the artist.
- USE OF THE SERVICE AS A BUYER
To purchase products on the site e-commerce www.erosrenzetti.com, the Buyer needs to fully complete registration. In order to register, you must click on Login and follow the registration process, or you will be invited to do so in the moment of purchase.
Research and product selection
To find the product of interest within the e-commerce catalogue www.erosrenzetti.com, you can use the various navigation menus that will lead directly to the chosen categories.
Add To Shopping Cart
Once you have chosen the product you can insert it into the cart by clicking the button Add to cart . This procedure must be repeated for each product you intend to buy. In order to change the quantity, you will need access to the shopping cart and change the number in the column Amount, then choose Pay now.
Buying procedure
Clicking on the icon Pay now, inside the cart, starts the procedure leading to the confirmation of the order. Registered Buyers can proceed by entering their e-mail address and password. If you are not already registered, in other words if you are a new buyer, you can register to continue shopping.
The purchase procedure involves a series of three steps:
- Info on the purchase (Product, Quantity, Price, VAT included).
- Pay now (Method of payment: Payment by bank transfer or Paypal)
- Confirm Order (Order Details)
- FORMS OF PAYMENT
Payment can be made by:
– PayPal, through a secure connection directly with PayPal, which accepts all major credit cards and prepaid cards.
- COSTS AND METHODS OF SHIPPING
Free shipping on all orders over € 500.
Where delivery costs are foreseen during the purchase process and before the Pay Now button, the shipping costs/import tax total will be calculated each time.
Examples of tariffs:
Italy: €14 – €26
European Union: €14 – €26
Rest of Europe and United States: €45 – €75
Rest of the World: €66 – €90
The online store www.erosrenzetti.com accepts orders for shipping all over the world. Orders are shipped via major national and international couriers such as FedEx, DHL, UPS, etc. to the address indicated in the order. Upon receipt of the goods, in about seven working days from the payment, the Purchaser is required to check: that the number of packages delivered is as specified. Any issues concerning the integrity, correspondence or completeness of the products received must be reported within ten days after delivery.
- CONCLUSION OF THE CONTRACT
Acceptance is expressed by means of a confirmed delivery of e-mail to the address indicated by the Purchaser. The confirmation message will include: the method of payment chosen, the order number and date, and the details of the order (item, product, quantity, price). These are to be used for any further communication with www.erosrenzettishop.com. The message in any case features all the data entered by the Purchaser who undertakes to verify their accuracy and promptly notify any possible mistakes.
- Right of Withdrawal
The right of withdrawal is carried out by sending, within ten working days a written communication to orders.erosrenzetti@gmail.com
The right of withdrawal is subject to the following conditions:
-The purchased goods must be intact.
-The right of withdrawal shall not apply in the case where the Certificate of Authenticity for Unique Works or Limited Editions is missing or has been tampered with. The original of which in any case must be returned to the Seller.
-Shipping charges relating to the return of the goods shall be borne by the Buyer.
-The delivery until confirmation of it’s receipt by www.erosrenzetti.com, is under the responsibility of the customer.
CONTACTS
For further information you can contact:
orders.erosrenzetti@gmail.com